Your privacy is not an afterthought here. This Privacy Policy explains exactly what personal data aaajili app collects from Filipino players, how we use it, who we share it with, and what rights you have over your own information. Reading this page takes less than five minutes and gives you a clear picture of how your data is handled on our platform.
Last updated: 2025. Applies to all players accessing aaajili app from the Philippines.
aaajili app ("we", "us", or "our") is committed to protecting the personal information of every Filipino player who uses our platform. This Privacy Policy describes how we collect, process, store, and protect your personal data when you visit our website, register an account, or use any of our services. It applies to all users accessing aaajili app from the Philippines and is written in plain language so you can understand exactly what happens to your information. We operate in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering an account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform and contact our support team to arrange account closure. We may update this policy from time to time, and we will notify registered players of any material changes before they take effect.
We collect personal information that is necessary to operate your account, process transactions, and comply with applicable Philippine regulations. The categories of data we collect include the following:
We collect this data directly from you when you register, make a deposit, contact support, or interact with the platform. Some usage and technical data is collected automatically through standard web technologies. We only collect what is genuinely necessary for the purposes described in this policy and do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
Your personal data is used exclusively for the purposes of operating and improving the aaajili app platform and fulfilling our legal obligations as a platform serving Filipino players. Specifically, we use your data to create and manage your account, verify your identity before processing withdrawals, process deposits and withdrawals through your chosen Philippine payment method, and deliver customer support when you contact us. We also use your data to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are not optional as they are necessary for the safe operation of your account. Where you have opted in, we may send you promotional communications about new games, bonuses, or platform features; you can withdraw this consent at any time through your account settings. We use aggregated and anonymised usage data to analyse platform performance, improve the user experience, and identify technical issues. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not use your data to build profiles for sale to third-party advertisers.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data may be shared only in the following limited circumstances. We share data with trusted service providers who assist us in operating the platform — including payment processors such as GCash and Maya, identity verification providers, and cloud hosting services — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may disclose your data to Philippine government authorities, regulatory bodies, or law enforcement agencies where we are legally required to do so, including in connection with anti-money laundering obligations or investigations into fraud. In the event of a business transfer, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified before any such transfer takes place. All third parties with whom we share data are required to implement appropriate technical and organisational security measures consistent with the standards required under the Data Privacy Act of 2012. We do not transfer your personal data outside the Philippines except where necessary to operate our platform infrastructure, and in such cases we ensure that equivalent data protection standards apply.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Account data is retained for the duration of your active account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements under Philippine law. Transaction records are retained for the same minimum period to support financial audits and regulatory reporting. Communications with our support team are retained for up to three years to assist with dispute resolution and service improvement. Usage and technical data collected automatically is typically retained in identifiable form for up to twelve months, after which it is anonymised or deleted. When your data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you. If you request deletion of your account and personal data, we will process your request within thirty days, subject to any legal retention obligations that require us to keep certain records for a longer period.
As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by aaajili app. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team at the email address listed in the footer of this page. You have the right to correct any inaccurate or incomplete personal data in your account at any time through your account settings or by contacting support. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You have the right to object to the processing of your personal data for direct marketing purposes, and you may withdraw your consent to promotional communications at any time. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. We will respond to all data rights requests within thirty days of receipt and will not charge a fee for reasonable requests.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols. Sensitive data such as passwords is stored in hashed form and is never accessible in plain text by any member of our team. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security assessments and work with our hosting and infrastructure providers to maintain up-to-date protections against known vulnerabilities. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within seventy-two hours of becoming aware of the breach, as required by Philippine law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to enable any available two-factor authentication features.
aaajili app is strictly intended for adults aged 21 and above, in accordance with Philippine online gaming regulations. We do not knowingly collect personal data from any person under the age of 21. During registration, all players are required to confirm their age and may be required to submit government-issued identification to verify that they meet the minimum age requirement before their account is fully activated. If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant Philippine authorities where required. Parents and guardians who believe that a minor may have registered on our platform are encouraged to contact our support team immediately at the email address listed in the footer of this page. We take underage access extremely seriously and continuously review our age verification processes to ensure they remain effective. If you are under 21, please do not attempt to register or use this platform under any circumstances.
We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine law, or industry best practices. When we make material changes to this policy, we will notify registered players via the contact method on file at least fourteen days before the updated policy takes effect. The updated policy will always be available at this URL, and the "last updated" date at the top of the page will reflect the most recent revision. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using the platform and contact our support team to arrange account closure and data deletion. We recommend reviewing this page periodically so you are always aware of how your information is being handled. For any questions about this Privacy Policy, visit our FAQ page or reach us at the support email address in the footer below.
Our FAQ page covers the most common privacy and account questions in plain language. You can also reach our support team directly at the email address in the footer below. Ready to get started on the platform? Create your free account today — your data is in safe hands.