Gaming is meant to be enjoyable, not stressful. At aaajili app, we believe every Filipino player deserves a safe, transparent, and genuinely fun experience — and that starts with knowing your limits, recognising the warning signs early, and having the right tools to stay in control. This page gives you everything you need to play smart.
This policy applies to all players accessing aaajili app from the Philippines. If you need immediate support, please reach out to our team via the contact details in the footer.
We've built practical controls directly into your account so you never have to rely on willpower alone.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately, while raising it requires a 24-hour cooling-off period — a deliberate safeguard to protect you from impulsive decisions. This gives you full financial control without needing to contact support every time.
Lose track of time? It happens to everyone. Enable session reminders and we'll send you a notification after a set number of minutes or hours of continuous play. You choose the interval — 30 minutes, 1 hour, or longer — and the reminder appears on screen so you can decide whether to keep going or take a well-earned break. Staying aware of how long you've been playing is one of the simplest and most effective responsible gaming habits you can build.
Need a short pause from the platform? The Take a Break feature lets you temporarily suspend your account for 24 hours, 48 hours, or up to 7 days. During this period, you cannot log in, place bets, or make deposits — giving you genuine breathing room without permanently closing your account. It's a quick, no-questions-asked option available any time from your account dashboard.
If you feel that gaming is becoming a problem, self-exclusion is the strongest tool available to you. You can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanently. Once active, your account is fully locked — no logins, no deposits, no promotional communications. Reinstatement after a temporary exclusion requires a mandatory cooling-off review, and permanent exclusion cannot be reversed. Contact our support team via the email in the footer to activate self-exclusion immediately.
Your full gaming and transaction history is available in your account at any time. Reviewing your activity regularly is one of the best ways to stay honest with yourself about how much time and money you're spending. You can filter by date range, game type, or transaction category to get a clear picture of your habits. Transparency is built into the platform — we want you to have the same information we do.
aaajili app is strictly for players aged 21 and above, in line with Philippine online gaming regulations. Age verification is required before any account is fully activated, and we use additional checks at the withdrawal stage. If you share a device with younger family members, we strongly recommend using your device's parental control features and keeping your account credentials private. Any account found to belong to a minor is immediately suspended and reported to the relevant Philippine authorities.
Problem gambling can creep up gradually. Knowing the warning signs early makes all the difference.
If any of these signs feel familiar, please reach out. You can use the self-exclusion or Take a Break tools in your account right now, or contact our support team at the email address in the footer below. You can also seek free, confidential support from the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming helpline. Asking for help is a sign of strength, not weakness — and the sooner you act, the easier it is to get back on track.
Our approach to responsible gaming is built on three straightforward principles that guide every decision we make.
We show you your real spending and time data, clearly and without spin. No hidden fees, no confusing terms designed to obscure how much you're actually wagering. What you see in your account history is exactly what happened — full stop.
Every responsible gaming tool on this platform is designed to give you more control, not less. We don't make it difficult to set limits or take breaks — those features are front and centre in your account settings because we genuinely want you to use them whenever you need to.
We take our role in the Filipino gaming community seriously. That means enforcing age verification rigorously, training our support team to recognise and respond to signs of problem gambling, and working within the framework set by PAGCOR and Philippine law to keep the platform safe for everyone.
Gaming should add to your day, not take over it. Set your limits, check your history, and play at a pace that works for you. If you have questions about any of our responsible gaming tools, our FAQ page has clear answers. New to the platform? Create your account and start with the controls already in place.